Privacy Policy
Last updated: November 27, 2025
1. Introduction
PostChime ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
Information You Provide
- Account information (name, email, password)
- Profile information (business name, niche, preferences)
- Content you create (posts, captions, media)
- Payment information (processed securely via Stripe)
- Communications with us
Information from Connected Accounts
When you connect social media accounts, we may receive:
- Profile information (username, profile picture)
- Post analytics and engagement metrics
- Audience insights (aggregated, non-personal)
Automatically Collected Information
- Device information (browser type, operating system)
- Usage data (features used, time spent)
- IP address and approximate location
- Cookies and similar technologies
3. How We Use Your Information
- Provide and improve our services
- Generate AI-powered content suggestions
- Schedule and publish content on your behalf
- Send service notifications and updates
- Process payments and prevent fraud
- Respond to support requests
- Analyze usage to improve the product
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers: Companies that help us operate (hosting, payments, analytics)
- Social platforms: When you publish content through our service
- Legal requirements: When required by law or to protect rights
- Business transfers: In connection with a merger or acquisition
5. Data Security
We implement industry-standard security measures including:
- Encryption in transit (TLS) and at rest
- Secure OAuth for social account connections
- Regular security audits and monitoring
- Access controls and authentication
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt out of marketing communications
- Disconnect social accounts at any time
7. Data Retention
We retain your information for as long as your account is active. After account deletion, we remove personal data within 30 days, except where retention is required by law.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
PostChime is not intended for users under 18. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this policy periodically. We'll notify you of significant changes via email or in-app notification.
11. Contact Us
Questions about this Privacy Policy? Contact us at: